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Stakeholders’ Topics of Concern

Stakeholder Identification

To put social responsibility into practice, Makalot fully discloses information to stakeholders and communicates with them through multiple channels. We look forward to enhancing the competitiveness and pursuing sustainable development via combining the strategy of business with Social Responsibility.

Considering Sustainable development has been a global trend, base on the operation strategy and procedure of Makalot, CSR Project team has defined major stakeholders as employees, customers, suppliers, shareholders (investors), community and government (competent authorities).

Major Stakeholders and Communication Channels

Stakeholder Issue of Concern Communication Channels
Employees
  1. Employee-employer relationship and benefits
  2. Talent incubation and training
  3. Labor rights
  4. Friendly working environment
  5. Diversification of communication channels
  6. Business performance
  1. Employee satisfaction survey
  2. Education and training
  3. Network platform of Internal information
  4. Labor-management meeting
  5. HR service mailbox
  6. Makalot corporate website and annual financial report
Customers
  1. Customer service satisfaction
  2. Social responsibility
  3. Product innovations
  4. Stable quality
  5. Corporate governance
  6. Business performance
  1. Customer satisfaction survey
  2. Vendor meetings
  3. Marketing meetings
  4. Customer audits
  5. Makalot corporate website
  6. Makalot CSR report
Suppliers
  1. Supplier management
  2. Business integrity
  3. Business integrity
  4. Environmental policy
  5. Risk management
  1. Supplier evaluation
  2. Supplier evaluation
  3. Top management communication meetings
  4. Factory visits
Shareholders / Investors
  1. Business strategy and development
  2. Business performance
  3. Business integrity
  4. Corporate governance
  5. Regulatory compliance
  1. Makalot corporate website and annual financial report
  2. Annual shareholder meeting
  3. Annual shareholder meeting
  4. Institutional investors conference
  5. Investment forums or seminars
  6. Makalot CSR report
Community
  1. Sustainable development policy
  2. Environmental education
  3. Environmental education
  1. Makalot Foundation
  2. Volunteer activities
  3. Makalot CSR report
Government / Competent authorities
  1. Regulatory compliance
  2. Corporate governance
  3. Business integrity and fair trade
  4. Working environment and safety
  5. Employee-employer relationship and benefits
  1. Meetings of regulations announcement
  2. Official notification
  3. Opinion exchange meetings